Have Questions?

Click on some of the most frequently asked questions below to see if we have your answer.

Questions about T180 PROFESSIONAL® products

Are T180 PROFESSIONAL® products suitable for all hair types?

Yes, T180 PROFESSIONAL® products are designed to be suitable for all hair types, including fine, normal, and chemically treated hair.

Are T180 PROFESSIONAL® products safe for color-treated hair?

Absolutely! T180 PROFESSIONAL® products are formulated with gentle and nourishing ingredients, making them safe and effective for use on color-treated hair.

How often should I use T180 PROFESSIONAL® products for best results?

For optimal results, we recommend using T180 PROFESSIONAL® products regularly as part of your haircare routine. Depending on your hair's needs, you can use them daily or as needed.

Do T180 PROFESSIONAL® products contain any harmful chemicals?

No, T180 PROFESSIONAL® products are free from harmful chemicals such as sulfates, parabens, silicones, and phthalates. We prioritize using natural and safe ingredients to promote healthy hair.

Can I use multiple T180 PROFESSIONAL® products together?

Absolutely! T180 PROFESSIONAL® products are formulated to complement each other, so feel free to use multiple products together for a comprehensive haircare regimen.

Do T180 PROFESSIONAL® products have a strong scent?

T180 PROFESSIONAL® products are formulated with pleasant and natural fragrances that are not overpowering. They leave your hair smelling fresh and clean without being too strong.

Are T180 PROFESSIONAL® products tested on animals?

No, T180 PROFESSIONAL® is committed to cruelty-free practices and does not conduct any testing on animals. We believe in ethical and responsible manufacturing processes.

Questions about shipping

How long will it take for my order to ship?

Orders typically ship within 1-2 business days from the time of purchase. Please note that our third-party shipping companies operate Monday through Friday, 9:00 AM to 5:00 PM EST.

Do you offer free shipping?

Yes, we offer free standard shipping for orders over $49 within the United States. Shipping rates are non-negotiable and are calculated based on the total weight of your package and the specified service method.

What shipping methods are available?

We offer standard shipping (3-5 business days) for all continental US orders, with delivery times varying depending on your location.

Expedited shipping options may also be available for an additional fee.

Outside the continental US, shipping times will be longer and there will be extra shipping charges incurred.

Do you ship internationally?

Currently, we only ship within the United States. We do not offer international shipping at this time.

Can I track my order?

Yes, once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery online.

What are the shipping holidays and cutoff times?

Our fulfillment house is closed on the following Holidays: New Year’s Day, Presidents’ Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve Day, and Christmas Day. Orders received before 2:00 PM EST, Monday through Friday, will be shipped the next business day. Orders received on Saturday, Sunday, or Holidays will be processed and shipped on the following business day.

Do you offer subscription shipping options?

Yes, we offer auto-ship products and subscription options on a monthly, 2-month, 3-month, or 4-month basis, with a subscribe and save discount of 10%.

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